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Support

A quick guide to every feature in MailBroom for Business, and how to reach us directly if it doesn't answer your question.

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Getting started

Sign in with your Microsoft work account, then head to Dashboard and click Scan Inbox. MailBroom reads your mailbox via Microsoft Graph and groups senders so you can see what's worth cleaning up.

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Smart Sweep

Ranks senders by volume so you can bulk-delete, unsubscribe, or keep newsletters and notifications in a few clicks. Best for clearing out recurring low-value senders fast.

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Storage Cleanup

Browse senders by age or domain to free up mailbox space — useful when you're hitting Exchange Online storage limits. Shows exactly how much storage each sender is using.

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Power Search

Search your entire mailbox by sender, keyword, date range, or read status, then bulk-act on the results — handy for offboarding, compliance sweeps, or clearing out a finished project's emails.

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Leaderboard

Shows your company's CO₂/storage savings and how you and your colleagues rank, each with an award badge. Visible to everyone in your organisation, not just admins.

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Billing

Admins get an Admin page with three tabs: Plan & Billing (upgrade/downgrade, manage payment via Stripe), Members (see your team, grant/revoke admin), and Company Profile (public leaderboard opt-in). Anyone signing in with your company's email domain gets access automatically once your organisation has an active plan — there's nothing to invite per person.

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Security & privacy

Sign-in goes through Microsoft Entra ID — MailBroom never sees or stores your password, only a scoped Graph access token. Email content is fetched live to power these features and is never stored in our database.

Read the full Privacy Policy →
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Still need help?

Email AIERT Ltd directly and we'll get back to you.

support@aiert.co.uk